Here at Valet Connections, we get a lot of questions about our many services, as well as the process of booking a reservation with us. That’s why we’ve compiled these common FAQs here so you can browse them and learn a bit more about us. As always, we welcome you to call us if you have any other questions not answered here about our rates and services.
Q: What do you specialize in?
A: Located near to the Metro Detroit Airport, Valet Connections DTW parking offers simple and convenient, not to mention affordable, airport parking for stays of all kinds (longer and shorter terms). Our award-winning airport parking service allows you to easily and quickly park your car and take a shuttle to Metro Detroit Airport in minutes. The shuttles run all day and night, every five to 10 minutes. Plus, our valet parking service can have your car ready to go when you arrive.
Q: How do I book a reservation?
A: You can book a reservation online at our website. All you have to do is create an account, tell us when you are staying (date and time), and we’ll provide you with a free quote. You can also apply a promo code at the time of booking. Alternatively, you can book your reservation with the Valet Connections app, which also gives you access to your past reservation history, our contact information, and our extra services.
Q: How far in advance should I book my reservation with you?
A: It’s a good idea to book us at the same time as booking your flight to get a guaranteed space at our best rates. If you’re traveling during the holiday season or other peak times, you should always reserve your spot at least a few days ahead of time.
Q: How do I know when the shuttles will be by?
A: Check out our Valet Connections Shuttle Viewer on the app, which shows you a map of all shuttle locations, with an estimated time of arrival so you don’t stress.
Q: What security measures does your company take?
A: Our CCTV security systems guarantee your vehicle will be parked safely and securely with 24×7 surveillance.
Q: Do you offer any extra services?
A: Yes we do! Take a look at what we offer our customers for an extra fee:
Q: What is your Loyalty Parker Club?
A: This is for our most frequent and loyal customers. You can join our Loyalty Parker Club for free and receive special low rates that the general public won’t see. You can accrue points for upcoming reservations and book convenient climate-control pick-ups indoors. Plus, our valets can have your car gassed up, started up, and ready for your pick-up at the time of your choosing.
Don’t see your question here? Call us!
Got more questions or comments for us? We welcome you to get in touch with Valet Connections DTW Parking at (734) 992-4946 to speak with one of our staff or to book valet parking service.